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Post-Sale & Expansion

Turn customers into more revenue - upsells, renewals, and advocacy on autopilot

Your best pipeline is your existing customers. GTME builds post-sale systems that monitor customer health, detect upsell and cross-sell signals, automate renewal workflows, and trigger expansion outreach at exactly the right moment. We also build customer marketing and advocacy programs that turn your happiest customers into your most powerful acquisition channel. The entire customer lifecycle - from onboarding to expansion - engineered and automated.

What's included

Customer Onboarding Automation
Health Scoring & Churn Risk Models
Upsell & Cross-Sell Signal Detection
Expansion Pipeline Automation (trigger outreach at thresholds)
Renewal Workflow Automation
Customer Feedback & NPS Automation
Account Review & QBR Prep Automation
Customer Marketing & Advocacy Programs
Referral Program Engineering

Results & proof

28%
Increase in net revenue retention
Expansion automation program

GTME built a system that automatically flags upsell opportunities based on usage signals. Our CS team closed $400K in expansion revenue in Q1 that they would have missed.

VP Customer Success
Enterprise SaaS

Tools we use

HubSpotSalesforceVitallyChurnZeroPendoSlackClay

Interested in Expansion?

Book a call and we'll show you exactly what we'd build for your team.

Book a Strategy Call

Ready to get started with Expansion?

30-minute strategy call. No commitment. We'll scope the work and give you a clear proposal within 48 hours.